FAQs

Do I need to take my dog to a groomer?

All dogs should go to the groomers; however, not all dogs will. Personally, I have always recommended that dogs should go to the groomers from a young age and have at least 4-6 visits per year.

This benefits dog behaviour at the salon for the safety of myself and the dog. Also, I am able to health check your dog when carrying out grooms, eg. advising of any lumps or abnomalities on the dog that may need veterinary attention.

Did you know, you may never spot a lump or wart on your dog, however, as I will regularly be in contact with your dog, there are changes that I will notice that you may not.

What age should I take my dog to the groomer?

You should aim to make your first visit to the groomer around 12-15 weeks into your puppy’s life for an introduction visit. This will help desensitise your dog to the grooming atmosphere such as the loud sounds of a drier or the sudden water on their coats.

Puppy grooming introductions are a wonderful way to help your dog and myself create a bond between us where they can trust me and I can trust them. This can be a great way to help with any separation anxiety that your puppy may have and helps build confidence with people that they do not know.

How often should I take my dog to the groomer?

This typically depends on the breed, coat type and coat condition but as a rule of thumb if you are unsure, 6 - 8 weeks frequency for full grooms and de-sheds should always suffice.

For maintenance visits (bath, drying, pads and nails) - these are best done between full groom sessions or at least every 8 - 12 weeks.

Why was my dog shaved or ‘scalped’?

After a visit to the groomer, if you feel that your dog has been cut shorter than you were expecting, there can be multiple reasons for this. Typically, it is down to animal welfare. Most groomers are trained in animal care and first aid, including myself, and I could never want a dog to be feeling uncomfortable in it’s own fur.

A conversation would always be had prior (followed up by a signed matting form), or at the latest, during the grooming session over the phone to explain the reason for the required shorter cut. If a customer does not agree to the shorter cut, an agreement form would need to be signed to state that the groomer, cannot be held responsible for the dogs welfare due to it’s condition.

How much will it cost to groom my dog?

This all depends on your dog’s breed, coat type and condition, size and temperament but we always try to offer a guide price at the point of your booking if requested. Visit our ‘Services’ page for more details on pricing.

Don’t forget : It is never too late to add on those little extras for your fur babies. When you drop your dog off, you are able to add any additional service that you may want such as our popular spa treatments.

How long will my dog’s groom take?

This is dependent on breed, size, coat type and the style requirements of your dog. I will be able to give you an idea of duration and a collection time when you drop your dog off for their groom.

If my dog is aggressive, can it still be groomed?

I pride myself in being able to settle dogs in my care. I have been through extensive behaviour training to help recognise stress signals so that I can keep myself and the dogs safe.

If a dog is aggressive towards me, I may need to muzzle them. It is the owner’s responsibility to inform me if they do not wish their dog to be muzzled. Refusal may result in the groom not taking place and the full charge for the groom being required.